Category Archive for: ‘Company News’

  • Changing the ITC AntiVirus engine

    We are constantly testing and looking for ways to improve our services for you. For this reason, we are updating the AntiVirus engine in our in our managed ITC Support Agent and AntiVirus Software. In a real-world protection test, in February our new AntiVirus engine …

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  • 2016 in review

    2016 has been a fantastic year for ITC so we thought we would take the opportunity to share our successes with you. Our top 3 successes of 2016 are: 1. Windows 10 migrations 100s of successful customer upgrades to Windows 10, whether it was through …

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  • Festive Season Opening Times and Support Information 2016

    Festive Season Opening times The ITC office will be closed between Christmas and New Year. Friday 23rd December 2016 Usual opening times 24th December 2016 – 2nd January 2017 Closed Tuesday 3rd January 2017 Usual opening times Final order dates The deadline to order hardware …

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  • Service improvements: Monthly Billing

    We are improving your services! In our quest to ensure that you receive the best service possible we are making some improvements based on feedback that we have received. As of 1st of December, all of your ITC services will be invoiced on a monthly …

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  • Charli has been with ITC for 3 years!

    Today Charli has been working for ITC for exactly 3 years! Charli has worked her way from being our Admin and Customer Services Coordinator to Customer Services Manager and is the go to In celebration of this, we have a lovely homemade cake. Thank you …

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  • Client Heartbeat Results

    Customer engagement is very important to us and, from feedback we have received, it is important to you too. As part of our mission to engage more with our customers and to understand their needs better we have been sending out a quarterly Client Heartbeat …

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  • Can you believe ITC is 18 today?

    Today ITC turns 18! It’s been 18 years since ITC was founded by Rupert and his Dad and we have a lovely cake to celebrate our 18th Birthday.   18 years of providing support to our fantastic customers. Here are some of the testimonials we …

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