Category Archive for: ‘Company News’

  • Client Heartbeat Results

    Customer engagement is very important to us and, from feedback we have received, it is important to you too. As part of our mission to engage more with our customers and to understand their needs better we have been sending out a quarterly Client Heartbeat …

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  • Can you believe ITC is 18 today?

    Today ITC turns 18! It’s been 18 years since ITC was founded by Rupert and his Dad and we have a lovely cake to celebrate our 18th Birthday.   18 years of providing support to our fantastic customers. Here are some of the testimonials we …

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  • Notice: 12th August 2016 ITC Training Day

    On Friday 12th August 2016 ITC will be having a training day. Training and development is very important to us as a team and it means that we will be developing our skills and knowledge in order to help support you, our customers, better. However, …

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  • BT telephone and broadband service issues

    This morning some of our customers may be experiencing an issue with their telephones or broadband services. The BT website states that there is an ‘Ongoing’ loss of broadband and telephone services which are affecting 55 area codes to date, some of which are 02380 …

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  • Broadband reviews for our regular customers

    Many companies do not realise that the broadband that they are receiving is not the best that is available to them. This is why we are currently reviewing our customer’s broadband service to assess if the bandwidth and speeds that they are receiving are the …

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  • CompTIA – Jon’s journey from Trainee to Support Technician

    Congratulations to Jon who has just passed his CompTIA A+ certification and he is now a fully fledged Support Technician. What is CompTia A+? The A+ certification demonstrates expertise as a computer technician. CompTIA A+ certification is a vendor neutral certification that covers numerous technologies …

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  • Say Hello to Tilly!

    We are very happy to announce that ITC has taken on a new Administration and Office Coordinator. Some of you will have already spoken to Tilly on the phones but here is a little more information about our new team member! Meet Tilly Joining ITC …

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