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Category Archive for: ‘Company News’

  • Festive Season Opening Times and Support Information 2016

    Festive Season Opening times The ITC office will be closed between Christmas and New Year. Friday 23rd December 2016 Usual opening times 24th December 2016 – 2nd January 2017 Closed Tuesday 3rd January 2017 Usual opening times Final order dates The deadline to order hardware …

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  • Service improvements: Monthly Billing

    We are improving your services! In our quest to ensure that you receive the best service possible we are making some improvements based on feedback that we have received. As of 1st of December, all of your ITC services will be invoiced on a monthly …

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  • Charli has been with ITC for 3 years!

    Today Charli has been working for ITC for exactly 3 years! Charli has worked her way from being our Admin and Customer Services Coordinator to Customer Services Manager and is the go to In celebration of this, we have a lovely homemade cake. Thank you …

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  • Client Heartbeat Results

    Customer engagement is very important to us and, from feedback we have received, it is important to you too. As part of our mission to engage more with our customers and to understand their needs better we have been sending out a quarterly Client Heartbeat …

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  • Can you believe ITC is 18 today?

    Today ITC turns 18! It’s been 18 years since ITC was founded by Rupert and his Dad and we have a lovely cake to celebrate our 18th Birthday.   18 years of providing support to our fantastic customers. Here are some of the testimonials we …

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  • Notice: 12th August 2016 ITC Training Day

    On Friday 12th August 2016 ITC will be having a training day. Training and development is very important to us as a team and it means that we will be developing our skills and knowledge in order to help support you, our customers, better. However, …

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  • BT telephone and broadband service issues

    This morning some of our customers may be experiencing an issue with their telephones or broadband services. The BT website states that there is an ‘Ongoing’ loss of broadband and telephone services which are affecting 55 area codes to date, some of which are 02380 …

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