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Category Archive for: ‘Company News’

  • New Service Announcement – Small Business BackUp

      We are very pleased to announce the release of our new backup solution! Small Business BackUp has been through Alpha and Beta testing and is now ready for you. This is very exciting as we can now provide you with a comprehensive, customizable and …

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  • Happy Halloween!

    Happy Halloween everyone! In the office today we are in the mood and donned our best costumes. We thought it would be nice to share this with you. Tweet or email us this weekend to wish us a happy halloween and you could win a …

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  • ITC say goodbye and good luck to Andrew

    Goodbye Andrew! This week we have some big news! Unfortunately, we are saying goodbye to Andrew. Andrew has been with ITC for over 4 years as a support technician. Many of you will have spoken to him at some point whether it was via phone …

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  • Support Ticket Priorities

    Support Ticket Priorities Explained We receive many requests for support every day here at ITC, we helping our customers and ensuring that you have a satisfying resolution as soon as possible. In order to do this we have to set priorities based on the emergency …

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  • ITC’s resolutions for 2014

    It’s considered as usual for individuals to make New Year Resolutions. This year we’ve also made the company resolutions. Do you want to hear about them? 1. Respond to your IT issues faster In October 2013 we launched a new project aiming to be faster …

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  • ITC Christmas opening hours & video wishes

    Dear customers, suppliers, partners, and friends Everyone at ITC would like to wish you all a very merry Christmas and a prosperous 2014! Rupert has recorded a special Christmas video message to all of you, which you can view by clicking on the following thumbnail: …

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  • Ben is our new Admin & Customer Services Co-ordinator

    Hello,  My name is Ben Nickless, I have recently joined the team at ITC as the Customer Services Co-ordinator. In my last role I gained most of my experience within customer services I’ve been helping customers in different areas for over 2 years now and …

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