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Category Archive for: ‘Tips & Tricks’

  • Threatening Spam Emails

    Spam emails – you can’t escape them But some of them are quite frightening. There has been a rise in scammers using threatening emails to try and get people to pay them money. These threatening emails can be full of implicit or explicit threat, neither …

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  • Security Alert: Bad Rabbit

    Rise of Bad Rabbit  Bad Rabbit appears to be a Petya/NotPetya cryptoware variant. Masquerading as an Adobe Flash update, Bad Rabbit tricks the user into installing it. Once installed the Malware encrypts files and replaces the Master Boot Record. This disables the device and the …

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  • Security Alert: Rise in Phishing Delivery Emails

    The latest email phishing trend that we have noticed is from delivery companies… or cybercriminals pretending to be delivery companies! There are two types of delivery company phishing emails circulating at the moment Attempted delivery/ Delivery cancellation An email claiming that a parcel delivery was attempted …

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  • The perfect support ticket

    IT issues are frustrating, we understand, that is why we want to be able to resolve your troubles as quickly as possible. The quickest way to raise a support issue with us is to email helpdesk@itcweb.co.uk with details of your problem. If you cannot email …

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  • How should you handle a security breach?

    During a security breach Be quick – As soon as you notice something is wrong you need to act quickly. Limit the ability for the attacker to gain further access to the network – the quickest way to do this is to switch off the …

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  • Moving office is easy when you know how

    Make your move as painless as possible Moving office can be an exciting, frustrating, busy, stressful time, but with good planning and a bit of support, you can have a smooth move and even use your office move to make improvements. Checking or finding a …

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  • Setting up your workstation

    Every day you come into the office, sit down at your desk and start working. What you might not have considered is that many people are sitting at a workstation that isn’t optimally set up. Why is this important? If you work a typical 40 …

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