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  • ITC’s Year In Review

    2017 has been a great year for us and we have achieved¬†a lot This year we have: Resolved over 2000 support tickets Provided ~50 new fully provisioned PCs and Laptops Moved offices from Eastleigh to Totton Resolved support requests in an average of 3 emails …

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  • Our focus for 2018

    2017 has been a big year for us but with 2018 just around the corner we are thinking forward and we want to share our focus for the new year with you. GDPR Security is always a focus for us but in the new year, …

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  • Threatening Spam Emails

    Spam emails – you can’t escape them But some of them are quite frightening. There has been a rise in scammers using threatening emails to try and get people to pay them money. These threatening emails can be full of implicit or explicit threat, neither …

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  • What does Net Neutrality mean for the UK?

    You may have seen a lot of news surrounding Net Neutrality and the Federal Communications Commision (FCC) this is because on 14th December the FCC will vote on whether to keep Net Neutrality. What is Net Neutrality? It is the idea that the internet service …

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  • Don’t recognise an email from us?

    Our helpdesk is changing but our service isn’t. Back in October we joined forces with Net Primates and one of the changes this brings is new branding for our helpdesk. Shortly, you will notice that when you email helpdesk@itcweb.co.uk you will receive a response from …

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  • Windows 10 free upgrade to finally end

    Windows 10 was released on 29th July 2015, from this date Microsoft also allowed existing Windows 7/8 users to upgrade to Windows 10 for free. The free Windows 10 upgrade window was due to end 29th July 2016… but it didn’t. This wasn’t something widely …

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  • Security Alert: WiFi vulnerability

    This month researchers revealed details of a new exploit called KRACK which impacts WPA2 a security protocol of many WiFi connections. KRACK stands for Key Reinstallation AttaCK. Mathy Vanhoef who discovered the vulnerability said “Attackers can use this novel attack technique to read information that …

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