The results of our 2nd Customer Satisfaction Survey
Thank you to all our customers who found time in their busy schedules and took part in our short survey.
The survey was delivered to ITC’s 150 randomly selected active clients and we are happy to announce that overall we received very positive response rate. Our customers would ‘likely’ to recommend ITC to friend or colleague as the average score was 8 (on a scale of 1 – 10 where 10 being – ‘extremely likely’ to recommend).
You have also provided us with many comments and great suggestions which we welcome, appreciate and do take it on board!
We will continue to work hard to meet your business needs and deliver improvements to our services and products over the coming months.