Monthly Archive for: ‘October, 2013’

  • Windows 8.1 Review

    Microsoft is finally rolling out Windows 8.1 as a free upgrade for Windows 8 users; does it address all the elements you weren’t happy about? To us it rather looks as if Microsoft wanted to strike a happy medium. FOR Start button is back   …

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  • Computer hardware setup, repairs, and upgrades

    Last week we published a blog post letting you know when we can fix your IT issues remotely, and when our visit is needed. Talking about providing you on-site support, do you know what hardware we can set up, fix or upgrade for you? In this …

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  • Do I need a local IT company when remote support is available?

    Business development experts believe that diversity is good for your business as it gives you access to different services, and eventually helps reduce costs as you’ve compared and selected the most suitable options. Choosing an IT support provider who can fix your issues in a variety …

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  • How to create a perfect support ticket

    This Autumn we’ve reviewed our support and we’re introducing changes to improve our response rate. Please read this blog post guiding you how to create a perfect support ticket to help us achieve our goal to ensure you receive a faster response to your IT issues …

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  • New process to respond to your IT issues faster

    We officially call this October the month of big changes leading to important improvements in our IT support. Over the summer we collected feedback from our Customer Satisfaction Survey and from conversations with you so that we know what needs to be improved to provide …

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As of 3rd April 2018, ITC is now proud to be part of Net Primates incorporating all of the existing products, services, and customers that have previously been supported by ITC.

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