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Don’t recognise an email from us?

Our helpdesk is changing but our service isn’t.

Back in October we joined forces with Net Primates and one of the changes this brings is new branding for our helpdesk.

Shortly, you will notice that when you email you will receive a response from 365IT Support and the logo will look like this:




That’s it. So no need to worry, nothing else is changing right now and you can still raise support tickets just by emailing As usual, the tickets received will be triaged and responded to by our team.

Any questions you can email or call 023 8024 9820


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As of 3rd April 2018, ITC is now proud to be part of Net Primates incorporating all of the existing products, services, and customers that have previously been supported by ITC.

For more information please call us on 02381 800 800 or visit