Ongoing IT support – the key to giving you back your time
Could investing in ongoing priority IT support give you back your time?
Many of our customers originally came to us because they realised quite how much time they were spending on resolving IT issues for themselves and their team.
It can be difficult for some small business owners to let go of the responsibility for the every day working of their computers but once they do they don’t look back. When your whole team relies on you to resolve IT issues it can be time consuming and therefore expensive to the business.
The first step: Admitting that there is a problem
Have you considered how much time you and your team are spending on trying to fix IT problems rather than working? Is this a question you have asked your team?
It is important to remember that after an interruption it takes approximately 7 minutes to refocus on a task. So if something takes 3 minutes to fix it is actually 10, if it takes 20 then it is actually more like half an hour.
The second step: Finding a solution
Now you have a better idea of how much time you are spending resolving issues now consider the solution.
ITC provide priority support with proactive monitoring and antivirus. We believe that prevention is better than cure and we aim to prevent you from running into time consuming and avoidable IT issues through proactive monitoring and a reliable antivirus. Investing in ongoing support is also much cheaper than trying to fix problems once they have occurred.
Priority support also means that when you do encounter an IT issue then we are there to help and your issue will be dealt with as a priority over ad hoc support customers.
For more information on our Priority Support Company Care Plans click here or call us now on 023 8024 9820!
We provide support which allows you to worry less and get on with your day.