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Windows 10 free upgrade to finally end

Windows 10 was released on 29th July 2015, from this date Microsoft also allowed existing Windows 7/8 users to upgrade to Windows 10 for free.

The free Windows 10 upgrade window was due to end 29th July 2016… but it didn’t. This wasn’t something widely publicised, least of all by Microsoft, but it has quietly been taken advantage of for the last 16 months.

So, when will it really finish?

The loophole which has kept Windows 10 free exists for the benefit of assistive technology users. Microsoft wanted to provide sufficient time for assistive technology users to upgrade and ensure that their software is compatible. The loophole which has kept the Windows 10 upgrade free is due to be plugged at the end of the year.

31st December 2017 you will no longer be able to upgrade to Windows 10 but you will, of course, be able to purchase a new computer with Windows 10 preinstalled.

The right way and the wrong way to upgrade

We still do not recommend that you carry out the Windows 10 upgrade in the way that Microsoft recommend but there is a right way to do it…


Upgrade offer revival

To make sure you upgrade the right way and avoid the pitfalls of a bad Windows 10 upgrade, we are reviving our very popular upgrade offer. This means you can upgrade to Windows 10 for only £175 (ex VAT).

We will

  1. Assess your eligibility (click here to see the criteria)
  2. Take a full backup of the data on your machine
  3. Perform a system wipe
  4. Reinstall the Operating System and Updates
  5. Restore your data
  6. Reinstall your software (providing codes and disks are supplied)

Please note that neither pickup or dropoff/ reinstallation of the machine/s onsite are included in the fixed price offer. However, if you are a Care Plan customer you can use your Banked Hours to cover pick up and reinstallation of the machine/s onsite at your office or home.

If you would like to claim this offer then please email us quoting ‘WIN 10 upgrade offer’


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As of 3rd April 2018, ITC is now proud to be part of Net Primates incorporating all of the existing products, services, and customers that have previously been supported by ITC.

For more information please call us on 02381 800 800 or visit